I am a huge fan of the David Burke restaurant in Bloomingdales but it tends to be chaotic, crowded and rushed. In the mood for a tranquil brunch, we decided to try David Burke's Fishtail restaurant, a short walk from Bloomingdales. I had enjoyed dinner there a year ago and had been intrigued by the seafood centric brunch menu.

After devouring our appetizer, we patiently waited for our entree. And waited. And asked the server about our food. And waited some more. After about an hour wait for eggs and a burger, the manager came over to profusely apologize for the delay. A party upstairs had overwhelmed the kitchen. As an apology, the manager comp'ed our meal, and sent over an appetizer and a few glasses of wine. The server offered us drinks and desserts if we had time after we shopped. We didn't have to ask the staff to comp the bill, the seasoned manager knew it was the right thing to do. I have panned many restaurants lately for bad service. At Fishtail, unlike many restaurants, the manager acknowledged that Fishtail dropped the ball and wanted to make it right. And they did. The funny thing about good service is that it isn't that difficult. Patrons understand mistakes happen. But it's how a restaurant chooses to fix the mistake that will determine how the patron feels about the restaurant.
Wine by the glass
What to eat:
The presentation of each dish at Fishtail is creative and resembles a work of art. Start with the Pretzel Crusted Crabcake. Fishtail's crabcake is entirely void of bread crumb filling, a problem too many crabcakes suffer from. The crabcake is topped with pretzel sticks and a delicious tomato marmalade. The pretzel sticks are a nice crunchy contrast to the soft crab puree. Also, the plate is drizzled with a slightly sweet sesame oil. I would love to get my hands on a bottle of that oil.
For an entree, if you are in the mood for eggs, pick the Lobster Scramble. The eggs are scrambled with scallions and roasted tomatoes. More importantly, the eggs are filled with many chunks of succulent lobster and topped with a large dollop of creme fraiche. After eating the Lobster Scramble at Fishtail, it will be hard to go back to eating an egg scramble without large chunks of lobster in it.

Need to escape the chaos of Bloomingdales with a classy brunch? Take the two block walk to Fishtail,
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